We’re here to help
You can contact VALOUR by phone or email. Our call handlers and support staff are ready to help.
If your needs are more complex, our handlers can refer you for personalised, one‑to‑one support from a dedicated case manager. You can also refer yourself directly online, or someone else can refer you on your behalf.
Which ever way you choose, reaching out is an important first step to getting the help you deserve.
Speak to us
Call our support team:
0808 1914 218
(Option 6 for Veterans Services)
If you’re in Northern Ireland:
07387 050 564
We’re open 8pm to 4pm, Monday to Friday
Email us
Email our support team:
If you’re in Northern Ireland:
Make an online referral
If you or someone close to you has significant needs, you can make an online referral.
We’ll carry out a needs assessment and a caseworker will be assigned to provide one-to-one support if this is the best option.
You don’t have to manage this alone
Getting in touch is a simple first step. Whether you have a specific question or need help understanding what support is available, our team is here to listen and guide you.
We recognise the unique experiences of service life and will take the time to understand your situation, without pressure or expectation. You do not need to be in crisis or know exactly what support you need – that’s what we’re here for.
Family members, including those who are bereaved, are also welcome to reach out.