We’re here to help
If you need welfare support, advice or guidance, you can contact us by phone, email or online referral.
Our team can provide information, discuss your circumstances and, where needed, connect you with a dedicated case manager for personalised support.
Whether you contact us yourself, or someone refers you on your behalf, taking that first step can help you access the support available to you.
Speak to us
Call our support team:
0808 1914 218
(Option 6 for Veterans Services)
If you’re in Northern Ireland:
07387 050 564
We’re open 8pm to 4pm, Monday to Friday
Email us
Email our support team:
If you’re in Northern Ireland:
Make an online referral
If you or someone close to you has significant needs, you can make an online referral.
We’ll carry out a needs assessment and a caseworker will be assigned to provide one-to-one support if this is the best option.
You don’t have to manage this alone
Getting in touch is a simple first step. Whether you have a specific question or need help understanding what support is available, our team is here to listen and guide you.
We recognise the unique experiences of service life and will take the time to understand your situation, without pressure or expectation. You do not need to be in crisis or know exactly what support you need – that’s what we’re here for.
Family members, including those who are bereaved, are also welcome to reach out.