Support for veterans in the criminal justice system: How NOVA Wales can help
Most former service personnel transition successfully to civilian life. But for some, challenges such as poor physical or mental health, homelessness, debt or substance misuse can lead to contact with the criminal justice system. That’s where NOVA Wales can help.
This guide explains how NOVA Wales supports veterans in the justice system, helping them address underlying challenges and rebuild their lives.
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What is NOVA Wales?
It’s a specialist service, run by the Forces Employment Charity, that supports veterans in contact with the criminal justice system.
NOVA Wales operates a core service focused on veterans living in South Wales, with the ambition to expand nationally to provide consistent support across Wales.
Who NOVA Wales supports
NOVA Wales currently supports veterans in contact with the justice system in South Wales. There are hopes to roll out the service nationally.
All veterans at risk or in contact with the justice system are eligible for support, regardless of rank, service length or offence. A veteran is defined as someone who has served at least one day in the armed forces, reserves or Merchant Navy.
Working together across South Wales
NOVA Wales works closely with key partners to identify and support veterans in need.
This includes collaboration with:
- South Wales Police
- HMPPS
- healthcare organisations
- the wider armed forces community
This joined‑up approach ensures veterans receive coordinated, effective support tailored to their needs.
Specialist support that makes a difference
As experienced providers of justice sector services for the armed forces community, NOVA understands what works.
Early intervention and tailored support can lead to:
- improved outcomes for individuals
- reduced pressure on justice services
- stronger, safer communities
NOVA Wales provides life‑changing support, helping veterans tackle underlying issues and create a sustainable path forward.
Personalised support for every veteran
NOVA Wales takes a person‑centred approach, recognising that every veteran’s experience is different.
Support focuses on:
- understanding each individual’s situation
- addressing both immediate needs and long‑term goals
- connecting veterans with the right services
- building resilience and independence
This approach supports meaningful, lasting change.
Connecting veterans to the right help
NOVA Wales helps veterans access vital services, including:
- healthcare and GP registration
- mental health support
- housing and accommodation services
- financial and debt advice
- employment and training opportunities
By linking veterans with trusted organisations, NOVA Wales ensures support is practical, relevant and accessible.
A focus on recovery and potential
NOVA Wales is about more than immediate support.
It’s about helping veterans:
- rebuild confidencere
- discover purpose
- reconnect with their communitiesz
- achieve their full potential
With the right support, positive change is possible.
Looking ahead
NOVA Wales is building towards a future where veterans across the whole of Wales can access consistent, high‑quality support.
The South Wales service is the first step in delivering that vision.
You are not defined by your past
If you’re a veteran in contact with the criminal justice system, or supporting someone who is, it’s important to know this:
Asking for help is a strength.
Change is possible.
Your future is not written by one chapter of your life.
Your service matters, and your future is still yours to shape.
NOVA Wales is here to support you on your journey forward.
Get started today
You can refer yourself to NOVA Wales or ask someone to refer you on your behalf.
All enquiries are handled with confidentiality and care.
Any questions? Contact the Op NOVA team.